All reservations at Amstay Inn, Bengaluru are subject to availability and are confirmed only upon receipt of a valid booking reference issued by the hotel or its authorised booking partners. Guests are kindly requested to provide accurate personal details at the time of booking to ensure a smooth and personalised check-in experience. Amstay Inn reserves the right to cancel or modify a reservation in exceptional circumstances, in which case the guest will be notified promptly and any applicable charges will be addressed in accordance with our refund policy.
Cancellation terms vary depending on the rate plan selected at the time of booking, and guests are encouraged to review the specific conditions applicable to their reservation before confirming. Refunds, where applicable, will be processed through the original payment method within a reasonable period as determined by the hotel's standard procedures. Non-refundable rate plans will be clearly indicated at the time of booking, and Amstay Inn is not liable for refunds on such bookings except where required by applicable law.
Standard check-in at Amstay Inn is from the time designated by the hotel, and check-out is required by the designated departure time; guests are advised to confirm these timings with the front desk or at the time of booking. Early check-in and late check-out are subject to availability and may be accommodated at the hotel's discretion, with any associated charges communicated transparently in advance. A valid government-issued photo identification and, where applicable, a passport for international guests must be presented at check-in as required under applicable Indian regulations.
Amstay Inn accepts payment through the modes displayed at the property and on its official booking channels; guests are advised to confirm accepted payment methods prior to arrival. A pre-authorisation or advance deposit may be required at check-in to cover the cost of the stay and any incidental charges, and the final settlement is expected upon or before check-out. Any disputes regarding charges must be raised with the front desk before departure, as the hotel may not be able to process adjustments after the guest has checked out.
Guests are expected to conduct themselves in a manner that is respectful of fellow guests, hotel staff, and the property, and Amstay Inn reserves the right to request the departure of any guest whose behaviour is deemed disruptive, unsafe, or in violation of applicable laws. Guests are personally liable for any damage caused to hotel property, rooms, or furnishings during their stay, and the cost of repair or replacement may be charged to the guest's account. Amstay Inn shall not be held responsible for the loss, theft, or damage of personal belongings unless such loss is directly attributable to the hotel's negligence.
Amstay Inn maintains a commitment to the comfort and well-being of all guests, and designated policies regarding smoking, noise levels, and visitor access to guest rooms are in place to uphold a peaceful and pleasant environment for everyone. Guests found violating the hotel's no-smoking policy in non-designated areas or causing unreasonable disturbance may be subject to additional charges or asked to vacate the premises without a refund. Compliance with all applicable local laws and hotel house rules is a condition of the guest's continued stay at the property.
Amstay Inn collects and processes guest personal information solely for the purposes of managing reservations, fulfilling legal obligations under Indian law, and enhancing the guest experience during the stay. Guest data will not be shared with third parties except where required by law, for the processing of bookings through authorised partners, or with the guest's explicit consent. Guests who wish to access, correct, or request the deletion of their personal information may do so by contacting the hotel directly, and Amstay Inn is committed to handling all such requests with care and in a timely manner.
